Amazon Connect Contact Center
Yes it supports toll-free no. You can easily pin a toll free no without any heavy configuration.
No, Amazon Connect does not support the Voice Messaging feature out of the box but there are ways to implement Voice Messaging through multiple AWS Services Integration.
AWS Connect supports automatic call redirection. So your call will be directed automatically to the desired phone no when agents are not available without losing any customer lead.
Yes, Amazon Connect completely supports that feature.
Yes it supports toll-free no. You can easily pin a toll free no without any heavy configuration.
BookKeeping
Yes it supports toll-free no. You can easily pin a toll free no without any heavy configuration.
No, Amazon Connect does not support the Voice Messaging feature out of the box but there are ways to implement Voice Messaging through multiple AWS Services Integration.
AWS Connect supports automatic call redirection. So your call will be directed automatically to the desired phone no when agents are not available without losing any customer lead.
Yes, Amazon Connect completely supports that feature.
Yes it supports toll-free no. You can easily pin a toll free no without any heavy configuration.
