Amazon Connect

Seamless Customer Engagement Solutions with Amazon Connect

Our Amazon Connect services provide tailored solutions to optimize customer interactions, improve efficiency, and scale your contact center effortlessly. Leverage AI-driven insights, automation, and omnichannel support to deliver exceptional service and drive business growth.

We bring you the best possible solutions for your company.

Cloud-Based Platform:

Scalable solution for seamless customer interactions and management.

Real-Time Insights:

Access to analytics and performance metrics for optimization.

Intelligent Routing:

Efficiently directs customers to the right support agents.

Personalized Support:

Tailored customer service with AI-driven automation and assistance.

Pricing




Standard
Designed for startups and small businesses, the Basic Package provides essential contact center features to ensure smooth customer interactions.
**Ideal for small contact centers**
  •   Amazon Connect Instance Creation
  •   AWS Best Practices
  •   Establishment of Communication Channel
  •   Configure Hours of Operations
  •   Queue creation
  •   Routing Profile Creation
  •   2 Department
  •   5 Agent
  •   Agent Monitoring
  •   Demonstration Video
  •   7 day Delivery
$100

 

Advanced
The Advanced Package is designed for mid-sized contact centers that require omnichannel support, analytics to enhance customer experience.
**For Growing Contact Centers**
  •   Amazon Connect Instance Creation
  •   AWS Best Practices
  •   Establishment of Communication Channel
  •   Configure Hours of Operations
  •   Queue creation
  •   Routing Profile Creation
  •   5 Department
  •   10 Agent
  •   Agent Monitoring
  •   Demonstration Video
  •   7 day Delivery
$150

   

Elite
The Elite Package is a premium solution for large enterprises that need automation, and real-time analytics for superior customer experiences.
**For Enterprise-level solution**
  •   Amazon Connect Instance Creation
  •   AWS Best Practices
  •   Establishment of Communication Channel
  •   Configure Hours of Operations
  •   Queue creation
  •   Routing Profile Creation
  •   20 Department
  •   20 Agent
  •   Agent Monitoring
  •   Demonstration Video
  •   7 day Delivery
$200

Years of experience

0

Customers

0+

No. of Projects

0+

Other I.T services.

Managed Cloud-Based Software Services

Optimize operations with secure, scalable solutions, reduce IT costs, and ensure seamless management of critical applications.

Email Support

Provide prompt responses, resolve issues effectively, enhance customer satisfaction, and maintain seamless communication for exceptional customer experiences.

Chat Support

Offer real-time assistance, resolve queries instantly, improve user engagement, build rapport, enhance satisfaction, and deliver superior customer support services effortlessly.

Virtual Assistant

Delegate tasks efficiently, manage schedules, organize operations, save time, increase productivity, and focus on critical aspects of your business growth and productivity.

Data Entry

Ensure accurate data entry, maintain records, streamline operations, reduce errors and support business decisions with well-organized , accurate and effective information.

IT Remote Support

Resolve technical issues promptly, minimize downtime, enhance security, optimize systems, and provide 24/7 expert support to ensure smooth operational efficiency.

Get a personal consultation.

We will take care of your accounting and administrative services.